Whether it is business or in general life “forms & formats” play very important and vital role; these can be considered as shelves for business or DATA belongs to any business. A journey starts from school life where we are taught how to make indexes so that it becomes easy to find out on which page a particular topic can be found. Usually in school and college days after making a project it become very difficult for us to make indexes for hundreds of pages but once we make it; it become very easy for us to access that particular document; however when it comes to business where we have to deal with different data & information’s; proper forms and formats make it very easy to understand and store in a specific way. Usually there are different departments, sections and sub sections in an organization; it become very difficult to create coordination between operational activities therefore we make Standard operating procedures along with that we make an individual or group of people responsible for a particular operation and for its synchronization so that work can be done easily and as per standard. In every step of operation we have to monitor record and assess various things and for its accessibility we require forms & formats. It makes operations more accurate and scientific as a result monitoring, recording and assessment of records become very easy.
For example: a company is involved in a fast food business and when it started selling pizza; in few months its sell becomes very good and now company decided to start one more outlet in different area however company found that on second outlet sell was not that good as compare to first one; therefore company decided to make a feedback form and started taking feedback from all the customers on both the outlet; feedback form was designed in a way through with company can identify choice of pizza , guests age, likes and dislikes about pizza. After taking around 100 feedbacks in which 50-50 are from each outlet. Age group of customers taken was same & pizza selection was also same. After Assessment Company found that around of people are satisfied with the taste of pizza on outlet no. 1 and only of people were satisfied with the taste of pizza at outlet no 2 therefore they came to conclusion that preparation methods of pizza are not properly documented which is making difference in standard taste of pizza on outlet no 2 as compare to outlet no 1. Here we see effective format plays a conclusive role in identifying things very easily.
Just like above example whether its operations, finance, marketing or general administration in every sector forms and formats has its own importance; for effective formats it is very important to identify and register perfect standard operating procedures for an organization.
